Is building strong client relationships and driving business growth your passion? Do you also have retail experience? Our team is now expanding, and we're on the lookout for a new team member who shares our vision of revolutionizing reality through smarter decisions.

About us:

Founded in 2009 with a mission to build the ultimate AI platform, Neovici empowers our customers to reduce costs, streamline workload and minimize their climate footprint through automated business decisions. We strive to help the world’s most innovative companies grow through solutions that are better for their business, their people and - ultimately - the planet.

About the role:

As a Key Account Manager (KAM) at Neovici, you'll play a pivotal role in building and nurturing strong relationships with our most important customers/clients. Your responsibilities will include:

Developing and executing strategic account plans to drive long-term growth

Acting as the primary point of contact for key customers/clients, ensuring their needs are met and exceeded

Identifying new business opportunities within existing accounts and fostering upsell/cross-sell initiatives

Collaborating with internal teams to deliver tailored solutions that add value for the client

Analyzing customer data to optimize engagement strategies and identify potential improvements

Managing contract renewals, negotiations, and resolving any client concerns proactively

To succeed in the role, you’ll need:

3-5 years of experience in Key Account Management or related fields

Proven track record of managing large, complex accounts and delivering exceptional client service

Strong communication skills in both Swedish and English

A customer-first mindset with the ability to balance long-term strategic relationships with immediate business needs

Experience in retail, tech, or SaaS environments is a strong plus

Analytical skills to interpret customer data and turn insights into actionable strategies

Negotiation skills and experience handling high-value contracts

Our Perks & Benefits

Inclusive company culture

Competitive salary, pension and comprehensive insurances 

Great office location in Gamla Stan (where your furry friend is welcome)

Remote work options, including our international offices

Professional development opportunities and continuous learning

Generous vacation, health reimbursement and dedicated training hours

Our commitment to Well-being

We are proud to be a non-smoking organization, fostering a healthy and supportive environment for all our team members.

Seize this opportunity! Apply today, as we'll close the job ad once we've discovered our candidate. Don't miss your chance to be part of something extraordinary. Your journey begins by submitting your application now.

We encourage applicants from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive environment for everyone.